- Two Southwest employees cared for a passenger’s pet fish for virtually 4 months when it couldn’t fly.
- Purchaser provider agent Ismael and fiancee Jamee looked just after Kira’s fish Theo more than the summertime.
- Kira was reunited with Theo this week soon after returning to university in Tampa, Southwest stated.
Two Southwest Airways employees looked soon after a passenger’s fish for 4 months when it was not allowed on her flight, the airline claimed.
In a Twitter thread on Thursday, the airline stated a passenger known as Kira was not able to deliver her pet fish Theo on a flight in Could just after finishing her freshman yr at college or university.
To ensure Kira did not overlook her flight but could also help you save her pet, a buyer company agent named Ismael provided to glimpse following the fish for her. Text information exchanges clearly show Ismael expressing he bought a even larger bowl for Theo above the summer time.
—Southwest Airlines (@SouthwestAir) September 15, 2022
Ismael cared for the Beta fish with his fiance Jamee, who is also a Southwest personnel, for practically four months in advance of conference up with Kira in Tampa as she was about to get started her sophomore year of faculty.
Textual content messages seem to clearly show Kira shared a gift card with the couple to thank them for their endeavours.
Insider contacted Southwest for extra facts.
The story is a uncommon shiny second in what has been a summer months of flight chaos with lots of travellers struggling cancellations, diversions, crew time-outs, as effectively as lost luggage, pets and even youngsters.
When Kira was blocked from travelling with her fish prior to the flight, other travellers have unfortunately missing track of pets that were permitted to consider to the skies.
In July, Air Canada despatched passenger Abbas Zoeb’s cats from Toronto to San Francisco without him when he encountered visa issues. The airline to begin with suggested he travel to San Francisco to collect them in advance of sending them back 15 several hours later on.
The steps of Ismael and Jamee spotlight the ways some team have taken amid the unprecedented chaos. In August an additional Southwest customer services agent instructed Insider the latest struggles had been complicated, with law enforcement acquiring to move in to handle an offended passenger on one celebration.