Shawn Layden, the former chairman of PlayStation Worldwide Studios, has issued a sharp critique of video game subscription services like Xbox Game Pass, arguing they are detrimental to the industry and risk turning developers into “wage slaves.”
Speaking with GamesIndustry.biz, Layden warned that the push for a “Netflix of gaming” devalues individual games, creating a new norm where consumers are less willing to purchase titles outright. He compared the trend to the music industry’s shift to streaming. “In the popular mind, music costs nothing,” Layden said. “Spotify, what is that? It’s 15 bucks a month or something, but virtually no one buys music anymore.”
Layden argued that while the music industry can offset declining sales with revenue from live concerts, the video game industry has no such alternative, making day-one launches on subscription platforms “bad for the business.” He emphasized, “The problem with gaming is all we have is launch. That’s it. No one wants to pay money to come into the studio and watch people code.”
While Microsoft has reported that Game Pass is profitable, Layden dismissed financial success as the wrong metric. “Is Game Pass profitable? That’s really not the right question to ask,” he said, suggesting that corporate accounting can be manipulated. “The real issue for me on things like Game Pass is, is it healthy for the developer?”
He elaborated that when developers create games for a subscription catalog, they lose the opportunity for massive success through profit-sharing on a breakout hit. “They’re not creating value, putting it in the marketplace, hoping it explodes,” Layden stated. Instead, the model becomes a simple transaction: “You pay me X dollars an hour, I built you a game, here, go put it on your servers.” Layden concluded that he does not believe this framework is “really inspiring for game developers.”
Layden’s criticism comes as Xbox Game Pass continues to be a major revenue source for Microsoft, which recently reported that the service had achieved a new annual record of nearly $5 billion.
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