- A cruise passenger experienced “the worst Xmas Day” of her lifestyle on board P&O Cruises’ Iona.
- She tweeted that her party that integrated 7 young children had to queue for two hours for evening meal.
- A further Iona passenger mentioned the “Christmas social gathering spirit” experienced gone when she was inevitably seated.
A cruise passenger claimed she’d experienced “the worst Christmas day” ever soon after she and her social gathering were being pressured to queue for two hrs to have meal.
The passenger, named Claire, tweeted P&O Cruises about her practical experience on the Iona: “The worst Christmas Working day of my lifestyle, was provided a 8.15pm scheduling though have 7 little ones with us and then a 2 hour wait around in a queue.”
Her reviews had been 1st reported by The Occasions of London.
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Margaret Hardcastle, yet another passenger on the Iona, instructed Insider that cafe reservations “played no bearing in what we were being provided.”
After arriving for an 8:15 p.m. reserving, she “quickly recognized that this queue, of various hundred men and women maybe, was just to get into the Horizon buffet.”
By the time Hardcastle was seated, she stated “the Xmas occasion spirit experienced long gone for every person. People were being worn out, bored, hungry, keen to get fed.” Meal was “ok,” but some Xmas touches were lacking, she added.
Right after putting up a video clip on social media, Hardcastle was provided a table in the ship’s leading “wonderful dining” restaurant for New Year’s Eve. “My predicted recurring fiasco has been averted,” she told Insider.
A spokesperson for P&O Cruises explained to Insider: “We are so sorry for those people friends afflicted by an isolated IT issue on Iona which induced a delay to dining for a proportion of company on Christmas Day. This assistance was surely not up to our usual significant benchmarks and we wholeheartedly apologise.”
“We are undertaking everything possible to make sure our company have a great holiday break for the rest of their time on board this cruise and get pleasure from all the actions, enjoyment and celebrations.”
The Iona is the major cruise liner at any time created for the Uk industry, with extra than 30 eating places and bars and a ability of 5,200 travellers, in accordance to the site cruisecritic, which stated it has the “feel of a lively but stylish floating resort”.
The ship is owing back again in Southampton, England on Monday after sailing to the Canary Islands, Portugal and Spain.
The troubles come immediately after passengers on one more P&O cruise ship, the Arvia, claimed Xmas Working day was an “absolute catastrophe,” with some waiting till 11 p.m. to have evening meal.
