A Hampshire woman claims her teenage daughter has been left ‘scarred for life’ after spilling nail glue purchased from cut-price online store Shein on her legs.
Rebecca Clarke, 47, was horrified when she heard her daughter Jasmine ‘screaming in pain’ while applying a set of fake nails.
The administrator said she had purchased a set of acrylic stick-on nails and quick-drying nail glue from Shein for her 13 year-old daughter to use.
But after sticking on a couple of nails, Jasmine reportedly dropped the glue bottle, spilling some of the contents on to her leggings — which burned through the fabric and almost immediately caused blisters to form on the skin.
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Ms Clarke rushed her daughter to A&E, where doctors were forced to drain the blisters, one of which became infected.
She said this caused burn-like marks to appear that were ‘very dark and deep’, and are likely to take ‘months to heal’. The teenager has to return to the hospital for regular wound dressing.
Ms Clarke added that doctors have told the family that there is a chance Jasmine will be ‘scarred for life’.
‘She’s a 13-year-old girl and will want to wear shorts next year, but she’s going to have bad scars,’ said Ms Clarke.
The blisters formed ‘within minutes’ of the glue hitting the teenagers’ leggings, and then turned into ‘deep, dark’ patches.
Jasmine will have to return to the hospital to get her wounds re-dressed and doctors have advised she may be left with permanent scarring, her mother claims.
‘The doctors were really shocked. They said nail glue shouldn’t burn. No doctor could understand how she ended up with such bad burns from a little pot of nail glue.
‘It was horrible seeing my daughter in pain and knowing she’ll could be scarred. I was so confused how nail glue could do this.’
The teenager said her complaints to Shein have gone ignored, although she did receive a refund totalling an ‘insulting’ 94 pence.
‘This should be taken more seriously. These were huge burns and it’s still ongoing two months later,’ said Jasmine.
‘I would like an apology from Shein and some sort of recognition that they’re going to do something about it.’
Last month, a woman in Somerset was horrified to discover a dead cockroach in her Shein delivery.
Amy Jowett had ordered a pair of joggers online, but when she opened the packaging the dead insect fell out.
Jasmine’s mother Rebecca said it was ‘horrible’ seeing her daughter in extreme pain.
She told the BBC that she thought: ‘What is going on here, I didn’t order any bugs.’ Shein said it was in touch with Ms Jowett to resolve the issue.
Chinese fast fashion giant Shein has enjoyed a rapid expansion since 2020, popular for its unbelievably cheap prices.
Pictured: The glue said to have caused the burn, priced 94p from Shein.
More than 6,000 new products are added to its website every day, typically costing under £10 each, with some pieces even listed for as little as £1.
However the brand has come under fire after several investigations found evidence of exploited workers within its supply chain.
Last month, Channel 4’s documentary Untold: Inside the Shein Machine secretly filmed inside two Shein suppliers and found workers who were allegedly paid as little as 2p per item.
The employees were required to complete an average of at least 500 a day before being guaranteed the payments they were owed at the end of the month, it was claimed.
Shein, however, said it has a ‘zero tolerance policy for forced labour’.
