How to claim metro accident insurance?

This Saturday, January 7, there was an accident on Line 3 of the Mexico City Metro. One person died, 26 have already been discharged, and three require surgery.

The Mexico City Subway It has an insurance that covers civil liability damages. When an accident occurs at your facilities or failures, the insurance can help users. The company contracted for this transportation system is GMX Seguros. This same insurer was responsible for repairing the damage, in the fall in the Olivos station section of Line 12 and also in the fire at the checkpoint.

Procedure to collect insurance for damages

According to Locatel, the procedure to be able to access the payment of hospitalization fees is as follows:

1. The subway user who was affected or a direct family member must file a complaint with the Public Ministry
2. For this they need legal advice, if they wish to have the help of a lawyer at no cost, they can resort to Locatel and their team of lawyers will be able to guide them.
3. Once the complaint proceeds, the affected person will be able to count on the economic resources from the government of Mexico City to repair damages.

Locatel’s telephone number is 55 56 58 11 11 and it works 24 hours a day. This schedule also applies to legal consultancies.

On the other hand, the data of the insurer to raise a report 24 hours a day, 365 days a year is by calling the telephone numbers 55 55841736 and outside of Mexico City 800-2153-455

itzayana.rios@eleconomista.mx