At the National Palace, 300 requests for hearings or support addressed to President Andrés Manuel López Obrador have been received daily. Since the beginning of the six-year term, a pilgrimage congregated at the Mariana Gate; although another contingent went to the access to Calle de Moneda, to demonstrate before the cameras and microphones of those attending the Mañaneras.
The presidential promise to listen and dialogue without distinctions with all social groups materialized with the authorization of a Citizen Attention office, whose office is located on the ground floor of building 10 of the office complex where the federal Executive offices. The writings were received at the entrance of Correo Mayor by Leticia Ramírez Amaya’s team.
Even before the closure forced by the health contingency, the head of that area —subordinate to the then coordinator of Politics and Government, César Yañez Centeno— had set up a system for collecting requests (which could also be processed by phone 800 080 1127 or by the website of the government of Mexico) that would allow them to be analyzed and managed digitally before more than 200 public, federal and state institutions.
Receiving the request and verifying its response are the substantive management tasks, attached to the Office of the Presidency. A task interrupted four and a half months ago, when Ramírez Amaya was appointed head of the SEP and left her place in the National Palace to Gabriela Romero.
The citizen service microsite on the Mexican government portal (www.gob.mx/atencion/) is under maintenance. And until now the causes of the suspension of the service are not known, the options to complete the process are only in person (documentary) or by telephone.
The information stored in the SIDAC of the Presidency of the Republic between December 1, 2018 and September 23, 2022 is lost. No trace of more than 400,000 records, according to available information.
Requests logged, scanned, and sent to dependencies generated before that day simply do not appear in the database that contained PDF files for requests, pipelines, and responses.
Neither government agencies nor applicants can see the responses. The ruling —according to the sources consulted— occurred in the office in charge of organizing, preserving and safeguarding the files. The suspension in SIDAC also affects the work of other agencies, because if they received a request on September 9 and did not download it or did not generate a backup, they will not be able to read it and therefore, they will not be able to attend to it either.
“In her desire to get as far away from the previous project as possible and stay safe, the new director of citizen service has reduced to the most noble area of the National Palace,” they lamented.
SLOPES. Far from over, the controversy over the thesis of Yasmín Esquivel Mossa. The most recent chapter is the ignorance of the statement issued by the minister, by the CDMX Prosecutor’s Office. This affair has generated an impact on public opinion rarely seen. Right here they have received a host of opinions. Among the most eloquent, this one from an attentive reader: “(the rector) Graue appeared, giving a verdict, in a political way, without being the ruling commission. And then Mr. Báez appears, contradicting himself: he says that he was plagiarized, but that he used a part of paragraphs from Esquivel’s text, which the thesis advisor gave him. And then, according to him, they plagiarized him and he plagiarized”. Graue disqualifies the ruling commission of the FES Aragón with his opinion, what a lack of seriousness … Curious how Graue takes advantage of the situation, and Minister Gutiérrez, is part of the UNAM Board of Trustees. Let’s also talk about elitism in the election of the SCJN Presidency and university rectories…”.
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