Ryanair clients denied boarding right after plane seats they ended up offered ‘didn’t exisit’

A Ryanair purchaser has claimed he and numerous other travellers boarded a flight to uncover their seats on the plane did not even exist.

Gerry Harrington and close to 8 other baffled travellers were remaining standing at the again of the aircraft at Stansted Airport in London on Oct 21 after realising their row of seats ended up missing.

The holidaymakers have been owing to fly out to Dublin and were meant to be seated in row 35 of the airplane.

Nevertheless, 62-yr-aged Mr Harrington stated they swiftly realised that the aircraft only went up to row 33.

Gerry Harrington, pictured, was arranging to fly from Stansted airport in Essex to Dublin to go to a Subbuteo match

Ryanair staff tried using to remedy the problem but the flight had been overbooked 

The plane had been because of to depart Stansted at 10:05pm but was delayed until 11:34pm – which means it didn’t get there in Dublin until eventually 12:28am on Sunday

Mr Harrington, from Haverhill, Suffolk, captured a online video showing himself and other folks crammed into a area at the back again of the plane as they waited to obtain out what was likely on.

Footage reveals a guy in a hello-vis vest radioing for guidance to address the situation and suggesting that passengers be place on standby.

The camera then pans to Mr Harrington who states: ‘Everyone right here has paid out for seats, compensated for seats, compensated for seats.

‘We’re trapped at the back of the aircraft as they have overbooked, no they’ve sent a lesser airplane.’

The overbooked travellers ended up afterwards supplied £250 each and every and a place to slumber for the night right until the upcoming out there flight the subsequent early morning.

Mr Harrington posted about the incident on Facebook very last 7 days (OCT 26), producing: ‘Enjoy persons. Stansted airport Friday October 21.

‘They despatched a plane as well modest to get all the passengers.’

Dozens of people today remaining feedback on clip, when some had even located on their own in the same circumstances.

Ryanair offered all those who were being denied boarding £250 in income, a home for the night and a flight to Dublin the adhering to early morning

A person human being reported: ‘I assume this is a basic case of anyone cocking up.

‘Ryanair only function two types of plane. The Boeing 737-800AS which is little by little currently being replaced by the Boeing 737-800 Max.

‘I’m guessing (and it is just guessing because I have experienced adequate facts to find your date and routing) that you had been scheduled to fly on a Max, that has 197 seats, but ended up sent an previous 800, which has just 189 seats.

‘I anticipate some overworked chap in functions in Dublin was created aware of the authentic aircraft heading tech and was cock-a-hoop he could rapidly get an additional aircraft and crew to address quite smartly.

‘Unfortunately he missed the nine seat variation. I doubt the gate personnel even knew it ought to have been a Max right until the last couple of travellers tried out to board.

‘It’s a shame it wrecked your journey, and I hope you get compensated sufficiently.’

Another wrote: ‘This is regular of Ryanair. Hardly ever any communication.

‘They know total properly that the alternative airplane would not have more than enough seats. You will not likely get a peep out of them.’

A third commented: ‘Happened to me in July. Are unable to believe that this is even now occurring!’

Mr Harrington explained he and his buddies ended up going to Dublin to participate in in a Subbuteo tournament which they would have skipped. He and his friends still left the jet since other folks on the flight have been heading  house to Eire for the weekend

Speaking nowadays, Mr Harrington mentioned: ‘We were heading to Dublin to participate in in a Subbuteo tournament but when we obtained on the aircraft, we have been seeking for our row which wasn’t there.

‘It occurred to a few people and suddenly we ended up all standing at the back again of the plane with no seats and absolutely everyone wanting to know what could come about.

‘Everyone was showing their boarding passes and it was distinct there had been a blunder somewhere.

‘We were being instructed by Ryanair that if we obtained off we could have £250 just about every and that they would set us up that evening and get us a flight in the early morning but we would’ve skipped the match.

‘People on that plane were needing to get dwelling and we were not so we did get off of the plane.’

A Ryanair spokesperson reported: ‘Due to an plane improve, a incredibly small selection of travellers on this flight from London Stansted to Dublin (21 Oct) were being moved to alternative flights the subsequent day. 

‘Affected passengers had been provided with right away lodging and will acquire payment. 

‘Ryanair sincerely apologises to these travellers for any inconvenience brought about.’