- CFE Distribución and SSB unite a strategy to guarantee a reliable service and professionalize their staff.
- With a view to 2023, they outlined their Strategic Direction, which allows them to reduce energy losses, achieve sustainability, reliability and electrify the country.
Within the framework of the presentation of the 2022 results and the strategies for 2023 of CFE Distribución and CFE Suministrador de Servicios Básicos, the general director of the Federal Electricity Commission (CFE), Manuel Bartlett Díaz, assured that despite the attempts For the disappearance of the most important company in Mexico, the CFE is in a process of strengthening and transformation, thanks to the work of its staff and the actions undertaken by President Andrés Manuel López Obrador.
Despite the illegal figures that were created in past administrations and the 2013 Energy Reform, the CFE is currently consolidating as an energy company, thanks to the sale of natural gas, and technology, due to the innovative development of its processes and infrastructure, he specified. Bartlett Diaz; however, it is still at risk due to the actions that organizations, judges and courts maintain with the objective of ceding the resources of the population to national and foreign private companies. Similarly, he highlighted the inter-institutional projects in which he participates, such as the Mayan Train and the renewal of the electrical network of the Mexico City Metro.
At the UTEC of the Central Valley of Mexico Division, Guillermo Nevárez Elizondo, director of CFE Distribution and José Martín Mendoza Hernández, general director of the Subsidiary Productive Company (EPS) CFE Basic Services Provider, presented the Strategic Direction that contains seven objectives of planning: guarantee reliability, generate economic value, profitability and sustainability; strengthen the culture of service, guarantee the development and safety of personnel; reduce electrical energy losses, increase the operational quality and the electrification of the country.
Nevárez Elizondo reported that, as of November 2022, the level of electrification in the country reached 99.27% and work is underway to reach 99.66% at the end of the administration. He also presented the Business Intelligence Platform (PLAIN), which allows monitoring the consumption of electrical energy at the national level, registering the materials and equipment that are installed in the network, achieving maintenance planning.
For his part, Martín Mendoza stated that one of the main objectives of SSB is to strengthen the culture of service of excellence in Customer Service and the capacity to respond to priority projects in the country. In addition to improving the quality of billing, with the sole purpose of reaching quality, price and time standards.
At the meeting where the 16 divisional managers of CFE Distribución and the 16 commercial managers of SSB were also present, as well as heads of unit and personnel from both directions, it was also reported that during this year 50 thousand electricians and workers were trained Five specialized diploma courses were given, with the sole objective of managing knowledge and providing tools to staff that allow CFE to remain at the forefront, mainly in the Distribution process.
In this sense, the head of the CFE congratulated those present for their professionalism and urged them to design a program that allows the next administration to receive a stronger CFE.
Previously, the managers toured the Distribution Simulator, where personnel are trained in electrical restoration, and the AMI Monitoring Simulator, where 596,000 meters are monitored with the capacity to remotely read, cut, and reconnect services in Valley of Mexico Central Division. And they showed maneuvers such as reading and cutting; installation and connection of new service; rescue of injured lineman; repair of two burst lines in low voltage, and promotion and descent of lines.
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