Volaris resumes its operations after being affected by a winter storm

After the storm comes the readjustment. you will fly reported this Tuesday night that it will close the day with the operation of 582 scheduled flights, with 116 aircraft, on 200 routes and that it will have transported 109,000 customers in its network of 71 national and international airports.

In response to the operational contingency that originated in the extreme weather conditions caused by the Winter Storm Elliot in the north of the country and several cities in the United States, the airline released a statement on its operational situation.

In the last four days that coincided with the Christmas holidays, passengers affected by the weather contingency that impacted the airline’s operating network have shared their bitter experience of not being able to take their flights at various airports due to weather complications.

As a sample, at the Tijuana International Airport, where Volaris has a base of operations, between last Saturday and this Tuesday some 253 cancellations (arrivals and departures) were reported.

The low-cost airline assured that it has served more than 90% of the customers who were affected.

“The safety of our customers, crews and aircraft is the fundamental priority for Volaris. Our clients can be sure that the airline monitors the conditions of the airports where it operates at all times, with the aim of safeguarding their well-being and safety. We greatly appreciate your patience and understanding,” the company detailed.

In its communication, the airline said that it has the necessary equipment and technical-operational personnel to operate practically normally at the 71 airports where it is present, as is beginning to happen.

“Once again, Volaris extends a very heartfelt apology to its customers, and reiterates its commitment to continue serving them and compensating them for the inconvenience derived from this situation,” the low-cost airline said.

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