Given the increase in complaints about cases of horsetailsthat is, those financial applications that ultimately end in fraud and extortion, the National Commission for the Protection and Defense of Users of Financial Services (Condusef) issued a warning to the general public not to provide sensitive personal information.
According to the Condusef, some financial entities that grant credit, credit cards in particular, through mobile applications and Internet pages, condition the service they offer in exchange for the user providing sensitive personal data, especially those related to personal information. different from the mobile phone, such as:
- Phone ID.
- Contact list.
- Access to camera and microphone.
- Photo gallery.
- Social networks.
- Intimate information that belongs only to the user.
The Condusef explained that this type of information not related to credit that is hired
Likewise, he explained that said condition for the delivery of the credit, or the card, is generally found in an inconspicuous way in the contracts or in the Notice of Privacy, terms or conditionsso that it is not seen.
“Remember that financial entities cannot include or introduce conditions that are not related to the credit or the contracted card in the financial operations and services they offer you,” the agency said.
The authority highlighted that the financial entities that carry out such practices deviate from regulatory compliance and good behavior in the offering and marketing of credit products.
“They should only ask you for non-intimate personal data, for example: name, address, copy of your personal identification. In handling this information, Financial Institutions must comply with the Federal Law on Protection of Personal Data Held by Private Parties, which protects your privacy”, limited the Condusef.
Given the risk of encountering an application of this nature, the Condusef recommended:
- Read very carefully the privacy notice, terms and conditions that must be made available by financial institutions that grant a credit or a credit card.
- Verify that, to contract the credit, the companies do not condition the delivery of sensitive personal data.
- Take care of sensitive personal data in order to guarantee personal integrity and the right to privacy.
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