Compared to other sectors, health care is considered slow in adopting new technologies, mainly due to concerns about data security and privacy and restricted budgets, and this is not exclusive to Latin America but to the whole world. . However, in the last decade, the healthcare ecosystem has begun to face new threats and challenges thwarted by multiple technologies that have disrupted the way care is delivered, especially the Internet of Things (IoT) and data analytics.
In Latin America, the health sector has witnessed a rapid digitization process in the last five years.
And among the markets that are steadily gaining ground within the health segment is that of the cloud or cloud, the term in English. According to IDC, the cloud market in Latam will reach 22,000 million dollars in 2025.
The leadership is undoubtedly Amazon Web Service (AWS), a company that began in the 90s as an internal unit of Amazon.com, but after a decade of development it realized that its cloud product could be accepted in the open market and So it did: in 2006 it was spun off and AWS was formed as a unit that operates independently of Amazon.com.
Guillermo Almada, general director of the public sector of AWS in Mexico, shares with us how the cloud paradigm is gaining ground, impacting not only the world of technology itself, but also the economic and social development of the countries. He explains to us why within the value proposition, the cloud offers a series of very suitable benefits to transform the health sector; starting with agility, scalability and elasticity but above all because it reduces costs when applying all kinds of innovations. This, thanks to the fact that the cloud allows resources to be provisioned on a practically unlimited scale at the moment they are needed.
And he has countless examples of this. One was the call center that AWS developed in a matter of days in the midst of a pandemic with the UNAM National School of Nursing to provide all kinds of support to health personnel. Another was the extension of the telemedicine service of the Albert Einstein Hospital in Brazil, which was able to multiply its medical consultations -from 300,000 to 6 million- in one year, thanks to the fact that it increased its resources by uploading provisions to the cloud. If the Einstein had used traditional infrastructure, it would have had to do the famous capacity planner, estimate demand, go through a purchasing process, transfer hardware and confirm that it would really reach; On the other hand, when doing it in the cloud, all this involved minutes and a much lower cost.
Something similar happens with genomics analyses, which today would be practically impossible without cloud technology due to the enormous amount of data that is handled. Twenty years ago, very few countries could analyze a genomic map due to the infrastructure capacity required; Today, thanks to the cloud, it is available in any country in the world. The point is that through cloud technology it is possible to speed up processes that in the traditional paradigm take time (years), effort, many people and, therefore, very high costs.
For countries like Mexico, the AWS manager tells us, it represents a great opportunity because it is a matter of training the talent -which we have-, preventing it from migrating to other places and taking advantage of it to make the incremental leap in research. In this sense, he considers that precisely the greatest challenge of the digital economy today is transforming talent, and not only in health, but in all sectors, that is, having human capital trained in the basic concepts of digital. The World Economic Forum estimates that by 2030 almost a billion workers will have to be retrained in this regard.
maribel.coronel@eleconomista.mx
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